STANDARD VERSION // Until 07.2021

Gearbox information on request

Over the years the nameplates of our gearmotors have changed frequently. What has remained the same, however, is the red gearbox type plate, which is usually clearly visible on the front of the gearbox.

RED NAMEPLATE

Please keep the red nameplate handy during any communication with Ruhrgetriebe.

Until 07.2021

Support our customer service

Our geared motors are among the most reliable in drive technology. But over time, various influences leave their mark on the components, making them fall short of optimal performance and necessitating repairs. We guarantee a fast service, so that a smooth and fast processing can take place – without unnecessary downtimes of an application. In the case of downtime, we do everything we can to reduce it to a minimum as quickly as possible. Express service is one of our corporate values.

WHY?

Photograph nameplate
In addition to the standard program for worm gear boxes, Ruhrgetriebe offers numerous gear box types with different gear ratios, gear box positions, mounting positions, shaft designs as well as other customer-specific adaptations.

AFTER-SALES-SERVICES

DATA REQUIRED FOR INQUIRIES

UNIQUE GEARBOX INFORMATION

  • SN gearbox type e.g. SN5VH + suffix So (if available)
  • Gear ratio of the gearbox, e.g. 10:1
  • 8-digit order number (if available)
  • Motor power e.g. 180W / 0,18kW
  • Supply voltage e.g. 230/400V at 50Hz
  • Rated speed of the motor e.g. 1400 rpm
  • Protection class e.g. IP54
  • Brake with supply voltage and braking torque (if available) e.g. 230V / 4 Nm
  • Active protective contact or PTC thermistor (if available)
  • Motor number (if available) e.g. 03-M-269
  • Gearbox, shaft and terminal box position (if known)

Procedure for a request

01

  • Look for nameplate on the drive component

02

  • Photograph
  • or note information

03

Retrieval of important data

Write down the necessary data or take a picture of the gear type plate. As usual, there is also another nameplate or rating plate on the electric motor. Again, note the necessary data or take a picture of the rating plate:

If all the data has been noted or photographed, please take another photo of the entire gearmotor so that the sales team can determine the gearbox, shaft and terminal box position for you. Furthermore, you have the possibility to look up the gearbox, shaft and terminal box position on the data sheets of the respective gearmotors and to inform us.

If all the data has been noted or photographed, please take another photo of the entire gearmotor so that the sales team can determine the gearbox, shaft and terminal box position for you. Furthermore, you have the possibility to look up the gearbox, shaft and terminal box position on the data sheets of the respective gearmotors and to inform us.

REQUEST DRIVE COMPONENT HERE