RUHRGETRIEBE

Your Drive. Our Responsibility.

Comprehensive service for gearmotors

Ruhrgetriebe Lifecycle services

Your driving force

Services that go beyond our drive components. Ruhrgetriebe offers services over the entire life cycle of your drive component. This enables us to provide your engineering department with effective and efficient solutions for implementing our drive component in your application. We support you in becoming even more successful with your company.

Technical support

Our technical support assists you with all technical issues and questions regarding our products. You can also use our online support form, available 24 hours a day – fast and reliable assistance whenever you need it.

Online-Support

Our online support provides everything you need for quick and efficient help. Easily identify your product using the product ID, submit a direct inquiry through our product finder via our 24/7 online support form, or request replacement drives effortlessly. This ensures that you receive the support you need at any time.

Services

Our service includes fast delivery times, high product availability, and reliable spare parts supply to ensure your systems always operate at their best. We offer customized modifications, personalized consulting, and comprehensive support during planning and installation. This ensures that your drive technology always works efficiently and lasts longer.

Ruhrgetriebe Service

Whether maintenance, overhauls or spare parts: Ruhrgetriebe offers various lifecycle service solutions for drive components.

Ruhrgetriebe offers a wide range of technical support, consulting and next generation e-services in the development, production and maintenance of drive components. Our specialized services cover the entire life cycle of drive components and we build on long-term partnerships with our customers. We are a qualified producer of drive components with technical support including retrofits, repairs, just-in-time spare parts as well as online consulting/drive design. This complete service offering allows you to use the most efficient drive for your application.

An overview of our services

Product availability

We offer a wide range of drive solutions perfectly tailored to your requirements. Thanks to high stock levels, many products are available for immediate delivery, minimizing downtime. Our efficient logistics also ensure fast delivery times, even for customized solutions.

Spare parts and repair service

With our comprehensive spare parts supply, we ensure that your systems remain fully operational. Additionally, we offer fast and precise service modifications that adjust and optimize existing drives according to your needs.

Consulting and planning

Our experts provide you with tailored consulting to determine the perfect drive solution for your application. Additionally, we offer targeted training and comprehensive technical documentation to help you fully leverage the potential of your drive systems – even for smaller project drives.

Customized solutions for IEC standard motors

Ruhrgetriebe expands its service portfolio as the official service and spare parts partner for Lafert electric motors in Germany. In addition to customized modifications, we also offer IEC standard motors directly from stock. With our extensive expertise in drive technology and a wide range of products, we ensure quick availability and precise adaptations – for efficient and reliable integration into your systems.

Our services in practice

General information

Delivery time for standard gearmotors and IEC standard motors

Maximum speed & minimal waiting time

Our optimized logistics ensure that your orders arrive quickly and reliably. Through close partnerships with our shipping service providers and well-organized warehouse and inventory management, we guarantee short delivery times. This applies not only to standard products but also to customized solutions, where we tailor to your specific requirements. This ensures that your projects progress without unnecessary delays.

Urgent inquiries and orders can reach you within one working day or a maximum of 5 working days thanks to flat hierarchical levels, customer-friendliness of all employees and a generous stock of Ruhr gearboxes.

High stock levels and fast availability

Maximum speed & minimal waiting time

Thanks to our generous stock levels, we can deliver many products directly from inventory. This means that in case of urgent need, you won't have to face long delivery times and can quickly resume your production processes. Our warehouse includes a wide range of standard products as well as frequently requested drive components to ensure fast availability. Even for custom modifications, we offer a quick solution to keep your drive technology always ready for use.

Long-term spare parts supply

Carefree into the future: With our years of spare parts, you ensure long-term reliability.

To maximize the operational reliability and lifespan of your drive systems, we offer a reliable and fast spare parts supply. Thanks to our extensive spare parts inventory, we can provide you with the necessary components in a timely manner, so you don't have to endure long downtimes. Our spare parts meet the highest quality standards to ensure the performance of your systems for years to come.

Our Lifecycle Service stands for a spare parts supply that leaves nothing to be desired. We always check the quality of our parts thoroughly so that they meet the highest standards. Our large warehouse system ensures that we can guarantee you very short delivery times worldwide.

Service modifications for standard motors/IEC electric motors.

Lafert x Ruhrgetriebe: Fast service modifications according to your specifications for IEC standard motors up to 4 kW.

The service expansion from Ruhrgetriebe, combined with the collaboration with Lafert and their standard motors, offers customers numerous advantages. Through close cooperation, companies benefit from a more comprehensive product and service range, enabling customized solutions for every application.

The service expansion means shorter response times, direct support, and tailored consulting for customers. By combining high-quality motors with precisely tuned gearbox systems, companies can optimize their drive solutions, reduce operating costs, and simultaneously benefit from high energy efficiency.

The partnership also ensures that customers benefit from an integrated, simplified procurement process, as motors are available from stock. This leads to quick integration into existing systems and provides a future-proof solution with a single, reliable point of contact for all drive technology needs.

Overhaul and in-house repair.

Sustainable drive solutions: In-house overhaul for efficient and environmentally conscious gearmotors

Trust in our expertise in in-house overhaul of gearmotors. We are committed to repairing each gearmotor efficiently and economically, thereby protecting the environment.

Our geared motors are among the most reliable in drive technology. But over time, various influences leave their mark on the components, making them fall short of optimal performance and necessitating repairs. We guarantee a fast service, so that a smooth and fast processing can take place – without unnecessary downtimes of an application. In the case of downtime, we do everything we can to reduce it to a minimum as quickly as possible. Express service is one of our corporate values.

Our specialized team performs comprehensive overhauls and repairs directly in-house. We inspect and optimize your drive systems to maximize their performance and lifespan. We provide fast and efficient execution, ensuring that your systems are quickly back in operation – without long downtimes.

3D prototyping and series production from solid material

Precision from the initial idea to series production.

Use our 3D prototyping to quickly and precisely visualize and test your drive solutions. We offer the ability to manufacture your components directly from solid material, ensuring the highest quality and accuracy. This allows you to validate your ideas early on and directly transition to series production.

For new designs, it is important to get to know the dimensions and functions of the future gearbox. In addition to CAD-data for initial verification in your end application, we also offer you the possibility of receiving the future gearbox as a real prototype. In addition to 3D printed samples, prototypes can also be produced from solid material so that you can get an impression of the finished product in the early stages of product development.

PRODUCT.ID

Retrieve important product data:

Using the digital product label, you can easily send us all the information required for the unique specification of your required gearmotor. A glance at the nameplate of your drive unit and entering the ID number will provide you with a 100% specification.

Comfortable. Simple. Secure.

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